Last Updated Date: April 19, 2026
At TOCA TOURS LIMITED ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out forms on our website
- Contact us via phone, SMS, or email
- Request services or information
This information may include:
- Name
- Phone number
- Email address
- Service-related details (e.g., pickup/drop-off locations, appointment details)
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Send appointment confirmations and reminders
- Respond to service inquiries
- Communicate important updates related to your requests
SMS Usage Disclosure:
By providing your phone number, you consent to receive SMS messages related to your inquiries and services,
including appointment confirmations, reminders, and responses to service inquiries.
Message frequency varies.
3. SMS Data Protection & Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes the use of SSL encryption for all form submissions on our website.
5. Age Restrictions & Children’s Privacy
By opting into our SMS services, you represent that you are at least 18 years of age.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will take appropriate steps to delete it.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted subcontractors strictly for operational purposes such as customer service support, and only to the extent necessary to perform those services.
7. Your Rights & Choices
- Opt out of SMS communications at any time by replying “STOP”
- Contact us to update or correct your information
- Request deletion of your personal data, subject to legal obligations
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
Business Name: TOCA TOURS LIMITED
Physical Address: 1414 Falconridge Ct, Mississauga, ON L5J 2C3, Canada
Business Phone: [Your SMS Campaign Phone Number]
Support Email: info@tocatours.ca
If you have any questions about this Privacy Policy, please contact us using the information above.